Find out more about Motability
How the Scheme works
The Motability Scheme lets customers exchange part or all of their mobility allowance to lease a powered wheelchair or mobility scooter (PWS).
Who can join?
To be eligible to join the Scheme, the customer must receive one of the following award types:
- Enhanced rate mobility component of Personal Independence Payment (ERMC of PIP).
- Higher rate mobility component of the Disability Living Allowance (HRMC of DLA).
- War Pensioners’ Mobility Supplement (WPMS).
- Armed Forces Independence Payment (AFIP).
- Higher rate mobility component of Scotland’s Child Disability Payment (CDP).
- Enhanced raate mobility component of Scotland’s Adult Disability Payment (ADP).
- Scotland’s Scottish Adult Disability Living Allowance (SADLA).
You can find out more about the awards by visiting the Gov.uk and mygov.scot websites.
How long is the lease?
For PWS customers, the lease lasts three years.
What’s included in the lease?
Our all-inclusive package includes:
- A new powered wheelchair or scooter every three years.
- Home delivery and collection.
- Insurance cover from Direct Line Mobility (DLM).
- Breakdown assistance from Motability Assist.
- Servicing, maintenance and repairs.
- Replacement tyres.
- Batteries.
What’s not included?
The customer is responsible for the following:
- Additional extras.
- Any fines.
- Any damage caused to the product by neglect or misuse.
Who delivers the Scheme?
The following entities work together to deliver the Motability Scheme:
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The Motability Foundation
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Motability Operations
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Dealer network – including Orange Badge
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Product manufacturers
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Scheme partners
20,300 Products on the Motability fleet.
1,000,000 Eligible customers who are yet to join the Motability Scheme.
8 / 10 Motability customers renew at the end of their lease.